A large number of Oculus Go owners are reporting a bug preventing multiple apps from launching.
The “Entitlement Check Failed” issue appears to have been first reported by RobbyC57D on the Meta Community Forums about three weeks ago, and since then dozens of other Oculus Go owners have joined the thread to say that they are experience exactly the same problem. The problem apparently occurs with both free and paid apps, but it only affects some apps, not all.
Many of these owners say they tried contacting Meta customer support, but were simply told to factory reset their headphones, which doesn’t fix the problem.
Oculus Go headsets that are no longer connected to the internet are not affected, suggesting this is a server-side issue.
In a reply to RobbyC57D’s thread now marked “Accepted Solution” by the forum moderator, Meta Quest Support provided the following statement:
“Oculus Go was an important step in the life cycle of not only Oculus but VR as a whole. It brought a new world to life for millions of people and introduced them to what VR was and could be. We would like to thank you for being an early adopter of this new reality and taking this journey with us for so long Unfortunately, all things must come to an end and our focus has since shifted to ensure that we can continue to focus in pushing what’s possible in VR While support for Oculus Go has ended, we hope you can still find plenty of experiences, wonder, and fun with the apps that continue to thrive on Oculus Go, and we hope to continue to see you. in the virtual world!
The Oculus Go was launched in 2018 as the first Western standalone VR headset. Not requiring a smartphone, keyboard or PC and the lack of wires made the Go almost unique on the market, and its starting price of $200 made it an impulse buy for many.
But the Go lacked 6DoF positional tracking and only had a simple laser pointer remote control, so you couldn’t physically move your head around or interact directly with the virtual world. These limitations meant it wasn’t able to run many of the games and VR experiences that would sell points for the later Oculus Quest. And its primary use case of media surveillance, marketed with celebrity ads, only worked in the US.
Facebook to stop selling Oculus Go, vows no more 3DOF headsets
Facebook will stop selling the Oculus Go this year as the company emphasizes its focus on fully position-tracking VR headsets like the Oculus Quest. Oculus Go hit the market in 2018 as Facebook’s first standalone VR headset. Priced at $199 and billed as a media viewer, VR developers transition Go
Just two years after it launched, Facebook stopped selling the Oculus Go and vowed never to produce a headset without positional tracking again. As of December 2020, the Go Store has been frozen, with no new apps or updates to be added, and in 2022 the headset stopped receiving even critical security updates and bug fixes.
Meta’s support for Go has long since ended, and the statement above seems to make it clear that there are no plans to fix the critical new issue with the old store infrastructure. The vast majority of Go owners have moved on, but for the few remaining users of Meta’s lighter, lower-end standalone headset to date, losing access to their apps due to a server-side issue will be a bitter pill to swallow.
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